Launch HN: Minicor (YC P26) – Windows desktop automations at scale

www.minicor.com

44 points by fchishtie 3 hours ago

Hey we’re Faiz and Saheed and we built Minicor so AI companies who need to integrate to desktop systems with no API can quickly build scalable desktop RPAs. Demo: https://www.youtube.com/watch?v=MD0GHZIJ1cw

We were working on non-RPA integrations when a customer promised to sign a deal in 2 days if we could unblock a sale of theirs that involved integrating with a clinic’s Windows based medical record system. We didn’t know it at the time but it turns out that building desktop RPAs at scale is extremely difficult because scripting is hard (learning the system, defining the automation, UIs changing constantly), orchestration is hard (is the VM up? queuing, parallelizing) and debugging is hard (zero observability, false positives, cascading failures). 30%+ failure rates are not uncommon. At scale we’ve seen cases of failed RPAs leading to thousands of support tickets a month.

To solve the problems we were facing, we built an MCP that Claude Code/Codex can use to navigate a virtual machine running desktop software with Python to create RPA workflows. The RPA workflows run as Python scripts for speed, cost, and determinism. These workflows can be triggered by API following any input/output schema specified, with video replays and logs stored with each run. The MCP can debug RPAs and make changes to the underlying code, all of which are version controlled. We also built tools for cloning VMs for parallelizing RPAs, and handling 2FA/OTP challenges. Plus since workflows are code based: we were also able to add triggers for Slack notifications, human-in-the-loop steps, or call an LLM to verify the state of a VM by passing a screenshot.

Would love to hear your feedback and if you have any RPA horror stories! (:

polonbike 2 hours ago

Congrats on the launch. One complaint: RPA this, non-RPA that, but you never explain what it means. I would write down the acronym fully once at the first mention on the landing page.

  • fchishtie 2 hours ago

    Thank you!! Yeah that's a good point - it's been so engrained in our brains, appreciate the feedback

ilundin 12 minutes ago

Is the cloud LLM the judge based on screenshots with patient/customer data included ? That seems like a no-go for many countries given privacy concerns ?

  • fchishtie 5 minutes ago

    No patient/customer data included in the screenshots - in production we’d basically find some “region” of the screen to screenshot that would help an LLM say yes/no to - ex: “is the nav bar green and does it say Insert Note”

throw03172019 35 minutes ago

Does this only revert back to LLM Vision when it catches an error? I.e once the RPA / workflow is built once, it’s efficient for running multiple times (until it catches an error state)?

  • fchishtie 19 minutes ago

    yes effectively, but we use LLM vision in multiple places - for context, there are multiple ways an RPA can fail:

    1. RPA code breaks (ex: throws an exception if a window does not exist) 2. RPA reports success but was clicking / typing in the wrong place 3. Underlying system breaks (virtual machine / legacy software)

    the skill we have in our MCP is to build the RPA code to throw exceptions where possible so an LLM can understand the context and recover

    to avoid false success states we add LLM vision steps in the workflow itself to error out if it sees that the system is in the wrong state

    and for the underlying system breaking it can be as simple as having a CRON job that checks the status of the process / the health of the VM and running a script to reboot the system

    it depends on the system but the pattern we've seen with RPAs is you can catch maybe 80% of the edge cases in the first week it's been rolled out

throw03172019 15 minutes ago

How does this compare with CyberDesk (also YC)?

  • fchishtie 8 minutes ago

    We think CyberDesk is great - our main difference is I believe the primary driver for their automations is computer use / agent based - whereas our automations use agents to create/maintain/support python code

dragonsenseiguy 1 hour ago

Small website nitpick: I feel like the "In production with" section's companies logos should be a bit darker, I could barely tell there was something there.

  • fchishtie 1 hour ago

    yes good call out - that customer wheel is so overdue for an update

a-dub 50 minutes ago

i'm curious: how does the steady state error rate of a stochastic automated system like this compare with the downtime and errors that come from a (brittle) deterministic bridge that can fail with upgrades? what does the observability look like? (i'm guessing one feature is that the execution log including images/screenshots for each transaction gets saved, which is probably a huge improvement.)

  • fchishtie 29 minutes ago

    it’s a good q - we experimented a lot with computer use / agentic automation and found that at scale a hybrid solution where the automations run as deterministic code with agents for recovery is the best - running automations as code is faster & cheaper & when you’re doing critical tasks (like updating patient records) you don’t want an agent to potentially mess something up.

    previously writing RPA code used to take a long time - using AI (and its infinite patience) we can write more durable code that covers more edge cases

    And since they’re code based it’s pretty straightforward to an agents monitor them and update their code when upgrades to the underlying system happen etc…

    for observability - we have workflow execution logs that store text, videos and screenshots so an agent or a human can debug them - lots and lots of webhooks when things break ! (:

theaniketmaurya 1 hour ago

Congrats on the launch! Legacy system users are also one of the slowest to adopt AI. How do you navigate that?

  • debarshri 1 hour ago

    Legacy system users are also the one who pays the most for tools and services. We sell to enterprise, I can attest to that. If it is relevant usecase and positioning for the market, it should be fine.

    • fchishtie 1 hour ago

      yeah it’s been interesting to watch, we were surprised initially at how much legacy users actually wanted to adopt AI - I think it’s because of how awful the old software can be to interact with

  • fchishtie 1 hour ago

    100% right - we support the AI companies who are selling to the legacy end users - for ex: we don’t sell directly to hospitals, but an AI scribe for doctors that already has a hospital as a customer, we help them integrate to the hospital’s EMR

throw03172019 1 hour ago

So AI companies would install this on their customer (practices) computers?

  • fchishtie 1 hour ago

    Yes, more likely on a virtual machine running the legacy software

    • throw03172019 1 hour ago

      Thanks. Most practices are not tech savvy. So how would the VM setup work in their own network / machines?

      • fchishtie 1 hour ago

        Yeah that’s true - in those cases we’ve either worked with their outsourced IT provider to spin up VMs for us or have had to spin up our own VM and connect through a VPN - IT can be very fun…

mingabunga 2 hours ago

Could you use this to test new releases of software for bugs? A bit like TDD but for GUI interactions

  • fchishtie 2 hours ago

    Yes! we have customers doing that

snozolli 51 minutes ago

Computer use agents that run on Windows VMs or in the browser. On-premise, cloud

I think you meant premises.

https://brians.wsu.edu/2016/05/30/premise-premises/

  • fchishtie 48 minutes ago

    thank you - good catch (:

  • throw03172019 46 minutes ago

    I’ve never heard a customer say “on-premises” when talking about servers they run. On-premise is usually the term regardless if it is “correct”.

    • snozolli 22 minutes ago

      54% of Americans read below a 6th grade level. People word-mash "alot", "atleast", and now "eachother" all the time. Sports commentators use verse when they mean versus.

      I'm not suggesting that you correct your customers, but there's no reason to sink to the lowest common denominator when writing.

throw03172019 1 hour ago

Please make your trust center public if you are focusing on healthcare AI companies…the footer link is dead.

  • fchishtie 1 hour ago

    Thanks for flagging this!

Boxxed 2 hours ago

What the deuce is an "RPA"?

  • fchishtie 2 hours ago

    It's a script that simulates clicks/keystrokes on Desktop/Web

  • saheed_laminar 2 hours ago

    Its an acronym for Robotic Process Automation. It usually means triggering mouse clicks and key stokes to perform tasks